How it works
Grab your exclusive gifts by being part of our loyalty program
Frequently Asked Questions
Explore this section to find comprehensive answers to all your questions about the loyalty program.
You can earn Points by participating in various activities such as subscribing to our YouTube channel, liking our Facebook page, following us on Twitter and Instagram, signing up for an account, placing orders, and signing up for our newsletters.
When you sign up for an account with us, you receive a bonus of 100 Points as a welcome gift.
For every order you place, you earn 5 Points for each £1 spent. There is no limit to the points you can earn through orders.
You can redeem your Points for various rewards such as a £5 off coupon for 500 points and a Free Shipping coupon for 250 points.
Yes, there are lifetime limits on certain activities such as subscribing to our YouTube channel, liking our Facebook page, and following us on social media platforms. However, there is no limit on the points you can earn from making purchases.
Our loyalty program has three tiers: Starter, Devoted, and Elite. Each tier offers exclusive benefits and requires a specific number of points to reach.
You can view your Points balance by logging into your account and navigating to the 'Points History' section on our website.
Currently, Points do not expire, allowing you to accumulate and redeem them at your convenience.
If you encounter any issues with earning or redeeming Points, please contact our customer support team for assistance.
You can redeem your Points by visiting the 'Reward List' section on our website and selecting the reward you wish to claim.